man with finger to mouth wondering what to do

Should You Repair, Upgrade or Buy a New Computer?

Read this first before you decide.

Technical support hears this often:

"My computer/laptop has been crashing/running bad/locking/opening files slowly. I think I need a new one."

But is that really the best solution? Sometimes, but not always. Sure, some obliging service people will happily sell you a new one, which can be expensive. Computers and laptops can go into the thousands of dollars, and that's before the cost of setting them up for you. Your data has to be transferred, things like printers and other peripherals connected and a bunch of other details like restoring browser favourites, etc. All that labour and time is expensive - and it’s on top of the initial machine cost.

What about cloning your data over? Windows 10/11 has made that a much easier process than ever before. But here's what you might not have thought of: the most common reason your old computer is running badly is likely because the operating system and running software can develop multiple problems over the years, slowly robbing you of performance. Cloning that onto a new machine just transfers the problems over, bogging down your expensive new machine as well. In many cases this can all be corrected for much less than a new machine.

What other options are there? Beyond software, machines built a few years ago often have less memory than they need for today's software demands. Often we can add more memory. Also, the storage devices are often of the slower mechanical type (now replaced by SSD technology). Upgrading these devices and cleaning up the software can make an older computer or laptop actually run considerably faster than when it was new. If you need other computer repairs or a clean up of the software, we can do that at the same time. A little TLC can shave hundreds of dollars off in savings. Not in every case, but in many.

Need Help Deciding?

Before you replace that older machine, let us perform a free evaluation first. We'll provide an honest assessment of whether you should consider a move to something new, or if some clean up or an upgrade may be all that is required.